Matan Heimann

Matan Heimann

DecSecOps · Developer · Consultant

I have always been fascinated with technology innovation and its effect on humanity and society. During the past 15 years I’ve worked with startups, nonprofits, and enterprise clients, built and secured infrastructure, architected databases and APIs, and helped organisations rethink how they work.

As co-founder and director I was Head of DevSecOps and CCO at Haystack, a privacy-conscious contacts platform, software developer, and designer.

I’ve also taken on short-term consulting engagements for early-stage startups and nonprofits looking for intentional, lasting change.

Off the clock, I’m deeply engaged and active in the open-source community and the deep dilemmas around AI.

Experience

  1. Independent Consultant

    Digital transformation and technology integration consultant with proven experience across various industries and organisations including: operations and management at C-level, database architecture, software design and programming, tech infrastructure systems design and execution, DevSecOps, AI and emerging tech usage, digitisation, customer success and support, technical writing, documentation, distribution management, training, and communications. Focused on short-term projects for multi-sector clients, such as early stage startups and nonprofits, emphasising intentional change. Recently I’ve worked for 3 years with HaMoked an established human rights organization, offering Palestinians in the West Bank legal representation.

  2. Co-Founder; Head of DevSecOps and Chief Compliance Officer

    Haystack

    A privacy-conscious and environmental contacts management and digital business cards platform, committed to sustainability and reducing the environmental impact of paper cards by replacing them with a digital solution and planting trees.

    As co-founder, head of DevSecOps, and compliance officer, responsible for company processes, infrastructure, and websites; developing inner company workflows and an enabling toolset; implementing new tech tools; designing and managing compliance (GDPR, SOC2, etc.); project management; customer success; corporate clients technical liaison and integration specialist; managing employees and subcontractors; legally founding the company, forming and sitting on the board; maintaining investor relations; employee recruitment; developing company culture; fundraising and evangelising; corporate sales; devising a product strategy; modeling product pricing; developing a road map; API architecture and development; database architecture and development; and product management and architecture.

  3. Client Solutions Engineer

    RichRelevance

    The leading personalisation provider for e-commerce as ranked by Internet Retailer, and Big Data Innovator, based in San Francisco with 11 offices worldwide and customers in over 40 countries.

    Worked with the biggest retail corporations in the world, including Walmart, Target, Overstock.com, Ann Summers, John Lewis, Marks & Spencer, Tesco, Waitrose, ASDA, and more, leading development teams through the process of integrating RichRelevance products. The role required rapid assimilation of clients’ development structure and processes, specialised knowledge of consumer behaviour and big data, and building trust to ensure ongoing engagement and product satisfaction.

Consulting Projects

HaMoked – Center for the Defence of the Individual

Digital Transformation Consultant

March 2021 – August 2024

East Jerusalem based NGO providing free legal aid to Palestinians living under Israeli occupation.

Led HaMoked through a digital transformation process to help manage a high workload by removing old processes and adopting new technologies and methodologies: reviewing previous practices and existing data, researching and executing a new digital system, developing training and migration plans, integrating legal and privacy requirements into better processes, and managing third-party partners.

SmartSource Water (closed)

Data Analyst

March 2013 – June 2013

A UK based startup for industrial water waste treatment and residential water consumption.

Design and development of complex spreadsheets, advanced programming and databases, and rapid acquisition of knowledge relating to UK water regulations, metering, billing, legislation, and management of escalated customer complaints.

First Capital Connect

Safety & Environment Documentation Standards Officer

January 2011 – May 2011

A UK based rail franchise responsible for national rail lines across the UK.

Design, development, and streamlining of procedures, reports, documentation, and training to comply with ISO audit requirements and provide a tiered distribution system catering to government regulators, the company board, executives, staff, and passengers.

Zoopla / The Digital Property Group

Database Manager

November 2010 – January 2011

The UK's largest real-estate digital platform.

Audit and update of the company's CRM, involving manipulation of database structure, tables, and forms to better meet the requirements of the team tracking leads for new business, in addition to standard maintenance and data entry.

Previous Experience

  1. Product Sales Ambassador

    Hamleys, UK

  2. 2012 Olympics Documents Distribution Officer

    Davis Langdon, UK

  3. Co-Founder & Lead Developer

    Web Brothers, Australia

  4. Gelato Chef & Wholesale Manager

    ShliX, Australia

  5. Software/Hardware IT Department

    Mozart Holdings, Australia

  6. Baker

    Donut King, Australia

  7. Karate Instructor

    Meibukan Goju-Ryu, Israel

RSPCA QLD

March 2012 – September 2012

The RSPCA provides an invaluable service, taking in any animal in need, then working to rehome domesticated animals and release native species back into the wild.

Team Leader – Behaviour & Enrichment

Responsible for ensuring Animal Care Assistants performed all tasks necessary to the smooth running of the shelter, interacting with the animals to enrich their lives, and helping treat behavioural issues using science-based positive reinforcement techniques to improve chances of future rehoming. Revamped several processes and shelter operations to make them more transparent, apparent, efficient, and consistent.

Volunteer

Volunteered in a variety of roles across several different shelters.

Education

Bachelor of Fine Arts (BFA) – Creative Writing Production

Queensland University of Technology

2007 – 2009

Skills

Product strategy
Processes, procedures, and workflow streamlining
AI and emerging tech usage and governance
Compliance (GDPR, SOC2, ISO, etc.)
Database design
Customer Success
Communications
Documentation
Training
Full Stack Dev
DevSecOps

Interests

Beyond the day job, I’m a trained gelato chef and the owner of a quinta in central Portugal, where I farm olives as an enthusiastic amateur. I’m drawn to technology trends and open-source advocacy, care deeply about animal welfare, sustainability and regeneration, and spend my downtime hiking, scuba-diving, writing, and watching films.